Last updated: June 2026
These Terms & Conditions govern your use of felixmed.co.uk and any purchase you make from Felix Med LTD (Company Number 17099892) (“Felix Med”, “we”, “us” or “our”). By accessing our website or placing an order, you agree to these terms.
1. About Us
This website is operated by Felix Med LTD (Company Number 17099892), registered in England and Wales. Our registered address is 276 Chase Road Suite 7-0027, Lonsto House, London, United Kingdom, N14 6HA. You can contact us at info@felixmed.co.uk.
2. Products
Our products are food supplements and are not intended to diagnose, treat, cure or prevent any disease. They are not a substitute for a varied, balanced diet and a healthy lifestyle. If you are pregnant, breastfeeding, taking medication or have a medical condition, please consult a healthcare professional before use. We make every effort to display product information accurately, but descriptions and images are for guidance only.
3. Orders and Contract
When you place an order, you will receive an acknowledgement email. A contract between us is formed only when we confirm dispatch of your order. We reserve the right to refuse or cancel any order at our discretion.
4. Pricing and Payment
All prices are shown in pounds sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already confirmed. Payment must be made in full at the time of ordering through our secure payment providers.
5. Delivery
Delivery is subject to our Shipping & Delivery Policy. We will make every effort to deliver within the estimated timeframes, but these are not guaranteed.
6. Returns and Refunds
Your rights to return and obtain a refund are set out in our Returns & Refund Policy and are subject to applicable consumer law.
7. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence.
8. Intellectual Property
All content on this website, including text, images, logos and branding, is owned by or licensed to Felix Med LTD (Company Number 17099892) and may not be used without our permission.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
For any questions about these terms, please email info@felixmed.co.uk.
